America Online Complaint - fraud - billing
I have contacted America Online Inc. many times, at least 6, regarding my fraudulent bills. I had been told time and time again I would receive no bills from America Online Inc. When they continued to bill my card, I was even apologized to and told it was their error and a refund would arrive. Of course another bill arrived instead. After hours on the phone, mostly on hold, to their representatives, I’ve been called everything from a liar to a cheat. I’m a long term user, and they have never had any problem collecting from me in a prompt fashion. This fraudulent billing is a great injustice being done to the consumer, after all we’d be in jail. I personably resent their name; America is a honorable country; America Online is a dishonorable company.
Donald F. Levleit