Bank of America Complaint - What is going on
I called 10-19-09 to see about interest rate on a balance transfer. I was told they had no option for me. I asked to speak to a manager & then was told that my limit should be reduced b/c of a issue I had back in 2005. I expressed my confusion since I have been with them since 2003 and they re-evaluate my account back on June 08 and said I was good and reduced my interest rate. I had paid off this card once and have very small bal under 100.00 now.(which is now paid off) have a zero bal now. I got a letter in the mail today 10/27 stating my credit limit was reduced to 100.00 I pulled my credit reports and I was in good standing with all current accounts. I just had blemish frm 2005 and 2006. My credit remained good since then. Nothing new negative had been reported. They new this old info was on my report when I called them in 08 for rate reduct. I asked once again for a manager and the representative mike came back on and said they are closing my account. shock hit me. I did not understand -asked for explanation and was told they have new guidelines now. I was never informed. He said I have to have a unblemished credit history for a couple of yrs. I kept asking how many.. he danced around the quest. then said 7 yrs. I don't understand that. I said it was unfair and he said the only thing he could do is have a supervisor call me in 72 hours. Now this is going to report neg. again on my credit report. How can they do this. One year I'm a model card holder and now I'm crap. I asked why am I getting punished for calling. He said I wasn't..but if I did not call I would still have the card and have 100 credit as per the letter I rec. today. no explanation given. If I did not call the first time .. they would not have done anything to my account. I feel that I am being discriminated against because I do not use my card that often and pay it off. What is going on!!!!!!