VRBO Complaint - VRBO #4868 Blue Ridge, Georgia Rental Cabin
This cabin was rented through VRBO and is listed as VRBO #4868 in Blue Ridge, Georgia. The cabin was not cleaned prior to our arrival and the owner would not answer our phone calls during our stay. I sent her an e-mail when we returned and asked for one-half of our 2 day rental to be returned to us as I had to clean the cabin that night and purchase items to do so. Her response and mine with names omitted is below:
Sent: Wednesday, October 28, 2009 8:46 AM
Subject: Re: Blue Ridge Cabin
Donna, Fri, at noon the cabin was shown by a realtor, and later on in the afternoon by my self to ____________, When I put out the key, at that time there were no cookie crumbs on the floor "food" and no small childs hand print on the mirror over the sofa and on the window of the door, If you had cleaned as you said you did, the cookie crumb would have been gone when I arrived Monday to check things out, The cabin is in the woods and spider webs can happen in minutes. Sorry Arline
I cleaned “before” we stayed – I paid you a cleaning fee for “after” we stayed – I’m not going to clean your cabin twice, believe me. Apparently you are not concerned about rat feces and the mess under the nasty rugs, etc. so that speaks volumes. I will simply post my comments and photos on websites like TripAdvisor, send a note to the Chamber of Commerce and file a complaint with VRBO. Your place was nasty and I was wrong to assume that you did not know this. I gave you too much credit.
Avoid this rental as there were many issues, including the rat feces, spider webs, old food, urine stains and smells and stagnant smoke smells. The photos of cabin are deceiving. Please see my other postings on TripAdvisor, etc. for actual photos of the cabin.