Luxury Motors Complaint - Don't Trust Luxury Motors -Franklin Park - 2002 Lexus

2002 Lexus - Complaint

Review by slk1 on 2009-10-28

FRANKLIN PARK, ILLINOIS -- I saw a Lexus at Luxury Motors. I even took it to my mechanic to check it out. We agreed on a price (I have the computer print out to prove it). The manager told me he would save me a trip, and I should send a deposit in online. The car would be ready in about 2 or 3 working days. I phoned the next day and left 4 messages for the manager, who never called me back. When I called 3 days later to see if the car was ready for pick up, the manager said he would check, but again never called me back. I finally called the finance department, and they checked and told me they sold the car to someone else. What a bunch of dishonest guys.....The manager couldn't even tell me they sold it....Of course he knew it. He took my deposit as a back up to a better offer. I WOULD NEVER RECOMMEND ANYONE BUY A CAE FROM THEM. Better yet...go in and have a LATTE on them....waste their time....BUT DON't TRUST THEM. I wish I read some of these complaints prior to even going in there.