Budget Rent-A-Car Complaint - How to win against Budget in Dublin Ireland
DUBLIN -- I won against the BUDGET rent a Car of Ireland, they capitulated before the case got to the court.
Zoltan v Budget of Ireland 1:0, Hello Ann Marie!!!
If you are a tourist from the USA, do not ever rent any cars from Budget in Ireland, chances are, that you will be ripped off, they have your credit card, and they will blame you for some "damage" and charge your credit card.
In April 25 2009 I rented a VW in Dublin, in 15 minutes I am back at the rental location at the airport after 3 stalls (with this bait car), the vehicle was defective, than they blamed me (tourist from the USA with a credit card) for the "damaged" clutch 1,067 Euro, they charged me for towing 160 Euro, loss of rental income 88 Euro, total scam, plus an another 50.00 Euro for "one day rent". Budget used their own garage the Flynn Bros in Ballygar to "tow away" my VW seven weeks after I left, they must have rented it to some other people for weeks, than I get the bill! Their "clutch repair" was highly inflated, padded by 500 Euro above authorized VW dealers located in Dublin. I spent a lot of time fighting it, had to hire a local Irish solicitor,(090)66-26-245, called the local police An Garda several times to investigate this fraud .
They scammed an another lady from the USA she (Ashley)drove also a VW for 9 km, $ 1,880.00 (1,300 Euro) fraudulent charge, same scam.
The credit card company was not much help to recover our damage, Budget knows that, they are using the system to their advantage, they know, the customer needs to come to the Irish court. This is what I call corporate pick pocketing. What a way to treat a tourist in Ireland.
Their staff at the airport was totally arrogant and abusing, E-mailes, faxes, calls not returned, only after serving them with a court paper I managed to get any meaningful response from Budget. After five months I finally got compensated for this fraudulent charge and for some of my expenses and for the legal fee. They knew, that they have no case front of any judge so they decided to pay up. Hope they will not abuse any more tourists, so the BUDGET scam back fired. An official criminal case filing may follow the civil case settlement to teach them a lesson. They have violated the Irish consumer act of 1980 in several places. If you think you get screwed, fight back!!! You sign the rental agreement, the consumer law said you are entitled to get the expected service or merchandise. You are responsible to pay for damages (in some cases are justified), unfortunately Budget uses this sentence on the rental agreement as a license to steal. You are assumed guilty as charged, than you need to prove it otherwise. Take pictures of the vehicle from all over, inside, odometer, attendant, best avoid Budget.