Mountain Moving and Storage - Alliston, Ontario Canada Complaint - One Strike And You're Out with Mountain Moving
STAYNER, ONTARIO CANADA -- For the last two years we have been storing our furniture and personal belongings with Mountain Moving and Storage, based in Alliston, Ontario Canada. The monthly fees have been paid on time every single month. However, after losing my source of income in September I was late one month in paying my rental. When they contacted me in October I said I would be accessing a retirement fund in November and be able to pay any outstanding rental fees and penalties. I got an e-mail saying they could not wait that long and would send out a letter saying my stuff would be put up for auction if the money wasn't paid within 10 days of the date of sending the letter.
The letter was received exactly 10 days after it was mailed. Since we cannot pay yet, we are losing thousands of dollars in property. They stand to make a fortune when they put our stuff up for auction.