Vanderbilt Mortgage Dba VMF Complaint - Bloodhounds at work!!
MARYVILLE, TENNESSEE -- Please read all reviews on this site and other sites and stay away form them.
Our nightmare started in 2007 when we purchased a home form them. They are the most rude people I have ever come into to contact with.
Back in 2008 I lost my job twice due to a layoff and on the VMF website they do have a section that is called "Foreclosure prevention" so we asked for a deferment and a loan modification due to my financial situation. Which were denied yest we were asked to pay more each month to get caught up again. I went form about $3000 per month to 1150 per month as income and the mortgage is $1190 per month, so go figure how I would be able to pay more?? I do not want to go through a foreclosure yet these people do not help you out at all. Anyway I was able to get caught up and pay the monies that were owed. Now I did find work yet my income is less than half from what I was making and I had some major bills to pay. So I asked them to just defer 1 month and of course the answer was NO and I had get rude remarks to the extend that my Home should be more important than any medical or car issues, yet if I don't have a car I can not get to work and won't be able to pay anything. I was told to go and find the money somehow to go borrow it. Just very rude and unprofessional. I know a few people in my neighbor hood that have not made payments for close to 1 year on their homes and I don not want to go that route at all but these Animals at VMF are driving me crazy. They need to be stopped ad they need to be willing to help people out