Ygnition Internet Services Complaint - Worst Internet Service and Horrible Customer Service.
SEATTLE, WASHINGTON -- The worst internet service I have ever had and horrible customer service I have ever faced. When I called Ygnition customer service to complain about the internet issue she was such an irresponsible and arrogant. When I say I can’t open one web site in 1 hour she replies back saying “as long as you get it online in hour or 2 hours it’s ok as per Ygnition. Such a terrible answers. Even If someone wants to get rid of it they ask 1 month notice. They just charge for 1 month from the day you disconnect the service which is terrible to my knowledge.
Company Response on 09/07/2010:
My name is Amber and I am with the Ygnition Cares Team. My goal is to discuss any issues that you may be currently experiencing or have experienced in the past and help connect you with the proper Ygnition department to get these issues resolved. Ideally, we would like to be able to come up with a solution that works for you and help you become a satisfied customer again. We understand though, that you may have had unsatisfactory experiences and may be very frustrated. We truly want to work with you to discuss these issues so that you know that your voice is being heard. We also may already have solutions for you to several of the complaints that I have seen in this forum.
Please let us know how we can assist you.
Customer Relations Associate
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