medcohealth Complaint - poor service - mail order medications

Review by Anonymous on 2004-07-31
Everyone should know that they are taking their health and the health of their loved ones at risk when using Medco Mail order medications. This company continually provided poor service, inadequate customer care, and inconsistent policies. It is clear that volumne, not accuracy or service is driving the program. The greatest risk is the changing of medications and the inadequate notification of patients. My husband could have had a stroke or heart attack if he had followed the mailed directions. Fortunately we knew better. Check EVERYTHING, allow extra time for drugs to arrive and NEVER believe them when they say they have contacted your doctor. They don't do it.
Comments:1 Replies - Latest reply on 2005-05-01
Posted by DaisyMae on 2005-05-01:
You make a lot of accusations without any examples. Medco wouldn't be in business if they didn't follow your doctor's written prescription. The federal government would shut them down. I don't believe you for a second.

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