Ford Motor Complaint - 2004 F-250 Diesel, - Head Gasket/Short Block
BAD smell from engine. Went to three dealers before I found one that even had a deisel tech!!!Dealer said head gasket went out, smell is diesel in coolant, $3,385.15 fix. Picked up truck, headed home, smoking (white and then black when picking up speed) Called dealer, was told it would burn out. Got back home (2200 miles...was out of state when gasket went)took to local dealer, (said repairs at 1st dealer not covered under warranty and was worried about his 1026 account) this one said "pin holes" in cylinder/s) Need new short block. Approx $8500. Ford paid 1/2 of bill from 1st dealer and $4000 for second repair. Truck had 72,000 +- miles. Dealer took for test drive, new engine locked up, need another short block, some rods, pistons etc... picked up truck, noticed "new" short block was from 2003 truck. This OS the 3rd short block in a month. Still not running right, smell has returned, (tech said did not flush out heater core and could not really get radiator clean), plus and now it also surges from time to time, and a strange vibration at idle felt on the steering wheel and foot pedels. Going back AGAIN this week. Was without a truck from Sept 7th to Sept 16th, then again from Sept 22nd to Oct 27th..... My work truck!! Been a Ford owner almost all my adult life, I'm 50. Had 85 Bronco XLT, 89 Tempo, 89 F-150, 96 F-250 C/C Diesel, 92 Ranger, 02 F-150, and this one, 04 F-250 Diesel. My parents were/are Ford folks too, as is my sister and her family. Dispite Ford's assistance with the bills, which I am VERY thankfull for, I just don't know if I will buy from them again. Can't even understand how a block gets holes - fluids mixing - yet NO warning lights, gages don't register anything wrong, nothing. Chevy/GMC and Dodge will get a VERY close look by me. Will check to see if they have diesel techs/how many and what level training they have. I am a VERY VERY VERY dissappointed customer / owner.