Wells Fargo & Company Complaint - Wait and wait and wait........
BISAMRCK, NORTH DAKOTA -- Earlier this year I was contacted by Wells Fargo Financial about possible loan consolidation, mortgage refinancing, etc. I greed to visit with them on 5/4/09 and was told about a new federal low interest refinance program that could save me money, and the interest rate would be 4.5%. After crunching some numbers, it came out to several hundred dollars in my pocket every month. I could have this extra cash each month or pay above my monthly payment.
The paper work was started that day, 5/4/09, and was told it would take 30-90 days, but not to worry, we should easily close before 90 days.
Well, here we are, 11/3/09, 184 days since this process started, and still haven't closed. All I hear is that "we're waiting for final signatures". Been all kinds of (I call them) excuses. My signatures have expired - had to re-sign several documents; appraiser had left a couple items blank and had to wait for these to be completed by the appraiser (by the way, it took until 8/27/09 to get the appraisal done); waiting for title work to get in; and now it's "the title work is in, just waiting for final signatures", and the title work was in on 10/26, eight days ago.
Based on the increased cash flow I was to have as result of this refinance and the length of time it is taking, I have lost a few thousand dollars.
You can about imagine what my opinion is of Wells Fargo Financial.