Trac Phone Complaint - Promises Not Delivered

Review by Rural Robert on 2009-11-03
I have been waiting, inpatiently, for 36 days for Net 10 or TracPhone to send me a SIMS card so I can use my Net 10 pre-paid cell phone. I have talked to many people, numerous times about my problem. I know I can go out and purchase another pre-paid cell phone, but they should not be allowed to get away with this. It is not the money, although I don't have much, it is about the principle. A business should back their products.
Comments:2 Replies - Latest reply on 2010-04-25
Posted by Anonymous on 2009-11-03:
How long did they say it would take for them to send you one?
Posted by Kathy101 on 2010-04-25:
Ive found the best way to use Net10 is not to get involved with customer service. Really at $20 starting price for a phone I don't see why you are waiting.. get a new one! I really enjoy Net10 being so affordable. Great rate of 10c per minute and 5c per text makes Net10 and prepaid so convenient.

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