DirecTV Inc Complaint - DirecTV fried my Television
I am so disgusted with DirecTv. I have had their service for about 15 years now and the end is in sight. A couple months ago, we bought a flat screen TV..everything worked awesome. I had DirecTV servcemen come out and connect it for me. That was my 1st mistake. The first tech that came out ONLY wanted to be paid CASH. No free install for moving..pay the man CASH. However, my install was supposed to be free. I ran him off. I waited home another whole day and the 2nd guy came out. He installed...2 days later..NO TV. I called again... day 3...3 weeks, 1 day a week, I was to WAIT. DirecTV was receiving their money too. 3rd day, I waited, the guy came and fixed it. A couple days later..NO SERVIVE. Here comes man 4. He troubleshot the HOLE in the antenna. Said it was an OLD antenna. WOW! 2 months is old?? No, I think I received a discarded antenna at install..at the mnimum, FAULTY.
Okay, new problem, the HD receiver that I PAID FOR was fried, as was my brand new television..from their antenna!!!!!
How is this pay your bill for BAD equipment, get your TV fried and DIRECTV could care less???
Don't really know what to do yet??? I do know my service has been more than DESTRUCTIVE...to the point of making me sick!
Every time I call, I get a clerk answering the phonme with NO POWER to remedy anything. Will I have to take this to another level??? Hope not, but a new TV, and several hundred dollars later?? what to do???