Walt Disney World Compliment - Guest Service Thanks
ORLANDO, FLORIDA -- I want to send my sincere 'Thanks' to a few specific people who really helped me 'Remember the Magic'. Although I don't know their names, I hope the information I can give will be enough to get them the praise they deserve. After arriving at the ALL-STAR MUSIC MOTEL, the customer service representative had a wonderful smile and demeanor that turned my day around from the rain that started as I arrived and the horrible experience I had at the car rental agency. She had medium/short brown hair, was medium height, and probably college age. Her job knowledge and professionalism were out-standing. She answered all my questions happily; she provided all the right information. She got extra towels to my room due to the rain. WOW!! The second group I would like to commend are the cast-members at the Magic Kingdom in the 3 P.M. parade. My family ended up at Magic Kingdom for 2 1/2 of our 5 days there. The smiles, energy, excitement, and fun of this parade were a huge part of our choice to focus a lot of our time there. We saw that parade 3 times.
My special thanks also goes to Belle (Beauty and the Beast) at storytime in the garden behind Cinderella's castle (7/16) and to Ariel in her grotto at Magic Kingdom (7/20)for being above and beyond 'nice' and really making my family feel we were part of another magical family for awhile.
Really, all of your shows were excellent, at all of your parks. We really, really, enjoyed our time there and will recommend a long stay and utilization of your motels to anyone asking.