Efaucets Complaint - BUYER BEWARE....Don't buy from this supplier. Worst Customer Service Ever!!!
RACINE, WISCONSIN -- I ordered a kitchen sink and received an email confirmation that it would be shipped same day. I paid additional $40 for expedited shipping so I would receive within a week. When I called the same day to inquire about estimated time of arrival they stated it would be 4 weeks. I then requested to cancel order and they have refused. They put me on hold for 10 minutes or more at a time every time I call, refuse to return phone calls,. They say I can return the item (less restocking fee, of course) but their fine print states no returns of "Special Orders", so we know the outcome of this already. We need to start a letter writing campaign to BuySafe, Wisconsin Consumer Protection, Better Business Bureau, Racine Chamber of Commerce, PayPal and anyone else you can think of. I will write the letter with appropriate addresses, if each of you will send.
This is the worst customer service I have EVER experienced in my entire life!!!