Scana Gas Complaint - Lack of customer loyality
COLUMBIA, SOUTH CAROLINA -- I have been a muliple use customer of Scana for many years... Serveral accounts.. Recently, I went to a billpay through my bank... Of the three accounts, I missed requesting that one of them be paid. I returned from Europe to find my service turned off with an elderly person in my home.
Scana had my email address and my past record but yet did not notify me nor make any concessions. I pleaded with them to get it back on but they were totally insensitive.
As we sat here in the cold for the weekend, my distain for the company grows.. I shall do everything legal to express my hate for them.
I have switched my accounts to a company that is more customer friendly.. Scana you have made an enemy........