Best Western Hotels International, Inc. Complaint - Best Western/ Blue Angels Inn; Pensacola, FL
PENSACOLA, FLORIDA -- Pay washer malfunction ruined about $ 75 worth of clothing.
Management refused to call me back and discuss, until I complained to corporate. Their excuse is that posted signs say "Not Responsible..."
Not true, they ARE responsible regardless of any sign they choose to post. My attorney is handling this from this point on.
More than the damaged clothes, it is the attitude of management that is most disconcerting.