Kentucky Fried Chicken Informative - Employee Complaint
I've worked at a KFC in a very small town in Canada for over a year now. After reading some of the reviews on this website, I decided to write my own complaint.
Let me start by saying that the KFC I work at is very clean, as fast as possible, and almost always friendly. I'm 19 years old, saving money for college. And I actually like my job, however the worst part of it is the customers.
The customers are VERY rude. I don't know how they were brought up as children, but they seem to think that it's alright to act superior to me because I work in food service. I definitely do not look 19.. I've been told that I look 14 even. So middle aged people are coming in, making themselves fatter, and trying to make themselves feel better by ridiculing a "14 year old."
The men who come in urinate all over the toilet seat, and don't flush the toilets. Customers leave garbage on the tables, talk on their cellphones while ordering, let their children climb all over the tables. It's really quite tiring. I had one customer who called me to make a delivery order, and ended up calling me a dumba$$ because I told her that 1. We don't do delivery and 2. Our store was 45 minutes away.
The truth is, some people go to fast food restaurant's and take out their frustrations on them. I bet half the reviews on this website written about poor customer service failed to mention that they were rude first with the employee. And if that's the case, hopefully the next time you'll think twice about making someone else feel miserable.
And about not having chicken ready...
At the store I work at, after 7pm we cook to order, because chicken is expensive and we can't keep cooking and expecting people to come in. If the chicken is thrown out, it's money lost. Also, it takes 16 minutes to cook the chicken. Add 4 minutes for breading, and that's why it takes 20 minutes to cook.