Best Buy Complaint - Reviews on Best Buy site are false
Try posting a negative review on Best Buy's site and it won't appear. Clearly, they are so beholden to their suppliers they won't post a negative review.
Their reviews are almost always posted within days of owning a product so of course they consist of how great the product is since most products aren't DOA and look great when new.
I recently attempted to post the facts that a Sony laptop's hard drive failed within a month and then failed again 5 months later. Nothing negative about Best Buy and in fact, they replaced the first laptop. The review simply pointed out that Sony has not replaced the second hard drive because the part is on backorder. It's under warranty but a week later they claim it's still under backorder. As if you couldn't buy a hard drive for a laptop within minutes on any computer website.
Amazingly, if you go to Sony's website they actually have all sorts of negative reviews about their own products. At least their honest.
Best Buy is simply putting reviews up as a shill to sell more products. I will avoid buying anything from Best Buy in the future now that I realize how dishonest they are. It's funny actually, since I was impressed by the fact that they replaced the first computer but lost me as a customer because I complained about Sony.