Kenmore Complaint - Kenmore Electric Range Handle
I purchased a Kenmore electric range when we built our home. I did not want to go with Kenmore because of problems that we had with a washing machine, but relented when my wife wanted to get the range. Shortly after we bought it (within 3 months), the handle came off. I screwed the handle back on and thought that it was just something that was loose from the factory. That has since happened 3 more times and now, the handle is stripped out and won't screw on anymore. I measured the screws, and the side that keeps falling off is shorter by a fraction then the other side. I called Sears to complain and ask for some new screws, but they said that they could send me a new handle and screws for $50. I'm done with Kenmore. Now my wife has learned the lesson as well. Don't buy their junk. Spend a little more and get better quality.