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Cost Plus Inc. (World Market) Complaint - Low Quality Products and Service - Napa Dining Set
Napa Dining Set - Complaint
Low quality wood is used for all the products sold by Cost Plus / World Market, so be very careful, and do expect to return a portion (if not all) of your furniture orders for replacements. I received 2 sets of Napa Chairs, the Napa Bench, and I'm waiting on the table (if I get it). 2 chairs were more damaged than the usual dings and scratches - 1 had a broken leg and the other was dangerously sharp edged on the seat and needed to be finished (it wasn't completely sanded and looked like someone took a fork to it).
As far as the table goes, I'm not sure I can even get it yet... I had no idea that they did not offer you the option to select a higher "grade" of shipping, and found out today that the freight company is only supposed to drop this 200 lb. item off outside my front door... I'm a single mom, I doubt I can move this 200 lb. table into place and unpack it and put it together, much less pack it back up again and move it back outside for pickup when I find the damage!
I'm still waiting for the table leg (if they can do that) and the table itself... Will update this when I get the deliveries!
As far as the table goes, I'm not sure I can even get it yet... I had no idea that they did not offer you the option to select a higher "grade" of shipping, and found out today that the freight company is only supposed to drop this 200 lb. item off outside my front door... I'm a single mom, I doubt I can move this 200 lb. table into place and unpack it and put it together, much less pack it back up again and move it back outside for pickup when I find the damage!
I'm still waiting for the table leg (if they can do that) and the table itself... Will update this when I get the deliveries!
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