CapitolOne Credit Cards Complaint - No Hassle No Honesty
I have been a Capitolone credit card user for about a year. I have not only made every payment but I well exceeded the minimum payment by paying $100 every month. This past month I made my typical $100 payment and I wanted to pay more since I was almost done paying off my card. I guess the money in the bank was stilling pending and captiol one decided to tak eout the money then return it. I was charged 39$ dollars for a return fee, in addition to the $30 that was returned. I was not informed of this so when I went to check my statement online it said to call an 800 number. I called this number twice because after the first time I called to fix the issue nothing was changed.
So it turns out I was charged 5.99 for each call when the statement told me to call that. I forgot to mention I get carged amost $5 every month for payment protection. If it was really payment protection then I don't understand why I was charged so much. I almost had this card payed off I only owed $60 and then the somehow added almost $100 in fees. Thanks captiolone for those awesome hidden fees and for not telling me about it! I guess when you say no hassle you mean it, because its obviously benificially to you.
After I pay this card off I can garuantee you that I will never use this card again and I will ensure no one else I know uses it either.