All Star Mitsubishi, Sayreville NJ Complaint - Absolutely Unprofessional
6056 ROUTE 35 NORTH, NEW JERSEY -- Well after three years my car finally gave out. I was in search of something a bit newer that would be reliable. As this would be my first time buying from a dealership I was a bit nervous. So I did some internet shopping. I came upon this dealership. Knowing that my credit was not great, but had a few thousand for a down payment, I thought I would give it a try. I made an appointment with the internet sales department. I then went in and spoke to salesman. At first everyone seemed nice. Although it gave the feel of the typical uncomfortable car dealer atmosphere. A lot of young salesman with rap music blasting. After reviewing my credit score and talking about my needs he showed me a Kia which was too small for me. He said it may be hard to get me financing without a co-signer. I told him that I am a student just looking for a good deal. But I was also realistic. If he couldn't get me any financing on my own then I would have thanked him for his time and left. I went out to the lot and saw a 2007 ford fusion. I liked the size and condition of the car. They were asking about $12000.00. I said that I would love to have it if they could put me in it. We sat down again. They said it may be hard to get financing because of my credit and income. But they told me to take the car anyway. Now I drove the car almost a month. Then they are telling me that the deal was sealed and I was approved for financing. When I went in to sign the papers and talk to the finance manager, I waited for two hours. The finance manager never even spoke to me or said hi. Leslie was busy running around wispiring with other salesman. I knew something was wrong and felt so uncomfortable. I finally asked what the problem was and the salesman told me that they could not give me the car because they were going to loose $6800.00 on the deal! How crazy is that
The next day the manager calls and askes me if I would like to finance a Nissan centra. Please! That car is just small, crampy and had high miles. I told him after the way I was treated, I would not buy anything from them.
After that they started showing their true colors. The salesman started to text me with his cell phone and threatening me to bring the car back. How unprofessional is that!!! He couldn't even make a phone call!!!! When I finally walked in to return the car I came in with my father. WHen I walked in some salesman I never even met said o "Salesman o your in trouble!" Ok What the heck did that mean! Again just another show of how unprofessional and ghetto they were. It was a horrible experience and I feel that they knew from the door that they could not give me the deal! THey should have been honest like I asked from the beginning.
So please do not go to these people. And just be sure that you have good credit or enough cash to buy a car outrigt. These guys are sharks in cheap suits and just want to screw you out of money so they can continue buying these cheap suits.
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