Ashley Furniture Compliment - Great experience - Dining room table & chairs / Kitchen table & stools
FAIRFIELD, NEW JERSEY -- I felt compelled to write a review after reading all of the awful reviews about Ashley.
My husband and I stopped in to Ashley Furniture not necessarily planning on making a purchase. We were greeted by a salesman, Ian, but he was very friendly and not annoyingly pushy, and we told him what we were looking for. He took us around the store, showing us different items, etc. He spent a good amount of time with us.
Because we found really nice items at good prices, we decided to make a purchase that night. We shopped on Saturday night and scheduled delivery for the following Friday. The delivery showed up as scheduled and everything looked great.
The only hiccup was that they mistakenly put us down for the floor model on the dining room table (which we had considered taking) and because of that, that was delivered separately the following week. Because of the mistake, we requested a late delivery (so we wouldn't have to take a day off from work) and that was granted.
Shortly after our purchase, we received a postcard in the mail from Ian, our salesman, thanking us for our business. Nice touch! We will go back to Ashley when we're in the market for more furniture!