Samsung Electronics Co., Ltd. Complaint - Samsung UN55B8000 LED TV Junk
Bought my brand new shiny ultra-thin 55" LED television on September 3rd, unit started randomly powering off and on after only a couple weeks. Called Samsung, and filled out their online service request form, the first 2 companies declined service call at the last minute, and Samsung never contacted me so I sat home like a dope waiting. Finally another company came out and replaced main power control board, worked great for a couple weeks, then it started randomly switching inputs and volume settings. Same deal, called and filled out online form, the same thing happened again, never a call, this set has been a nightmare from day one, and Samsung tells me under no circumstances will they replace the set?? Must have a minimum of at least 3 major repairs before they will consider it, then their ECR Executive Customer Rep tells me these thin sets are very fragile, whoa, what a mistake, and I had an older perfectly fine Panasonic Plasma, 8 yrs old and never a hiccup. Samsung is a terrible company and I should have learned my lesson after the Blue Ray fiasco I went through with them. I must be an idiot for trying them again.
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