Discover Card Complaint - Unethical company
GEORGIA -- Last month I was upset with Discover and wrote a review about the company. They had laughed at me when I asked to play the recording that would prove what they had told me during the conversation in which I had opened an account. I was told that that would NEVER happen. I owed them over $7000, which I had transferred from a same as cash deal. I could have paid the balance but did not because I was not being charged a finance charge; then suddenly one appeared. I told the rep who laughed at me that I would pay the bill in full, then cancel the account. I waited until three days before the due day and paid the bill in full. I waited until a new bill came out to close the account in case there was a charge I had forgotten about. There was no regular charge on the bill, but there was a $74 finance charge, although I had paid the bill in full before the due date. I called the company and was told the person I talked to last month should have told me a "full" payoff amount and that I would have continued finance charges. He didn't tell me either. I am now going to pay the new charge and I am going to dump this company. And, you know, I bet I never do see that cashback money. Never have.