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ABQ Seats Complaint - RACIST, Hidden Charges, Rude Behaviour, Pathetic Customer Service.

Review by Paladin Buyer on 2009-11-13
RIO RANCHO, NEW MEXICO -- Doug from ABQ Seats displayed pathetic customer service regarding my ticket purchase for a concert in Toronto, Canada. He spewed this racial slur at me when I emailed to request a refund for his fraudulent shipping charges.

From: Doug Priestap
Subject: Hey Jew
Date: November 15, 2009 9:20:18 PM EST

"You’re Jewish, aren’t you. Only a Jew would argue this much over money!"
This man is a racist and should never be dealt with.

I purchased tickets through his affiliate TicketLiquidators and received my total price of $86 dollars. When the tickets arrived ABQ Seats had tacked on $25 for shipping which I had already paid for in my order.

When I called to inquire Doug was both rude and dimwitted in his responses and tried to blame me. He actually hung up the phone on me and wouldn't answer when I called back.

There is nothing in the purchase agreement that says additional shipping charges can be added to the order.

Do NOT purchase anything from ABQ Seats. I'm putting out a 4 Star warning on ABQ Low Lifes.

It's always the one guy answering the phone, they only have a P. O Box and have no problem ignoring you if you have questions about fraudulent charges.
Comments:2 Replies - Latest reply on 2011-05-24
Posted by Paladin Buyer on 2009-11-14:
I've had to run a Visa Chargeback on ABQ Seats as they just wouldn't answer my calls for a refund. This company is pure slime.
Posted by Murphy on 2011-05-24:
Totally in agreement with the above. It was a nightmare to read your comments! Though mine were purchased through a 'ticket liquadation' company. The 'selling agent' (above) had no comment (after he got my money of course) other than 'this is just buyer's remorse' - MY tickets were for an event in my hometown and they were sent to New Mexico before being fed ex'd back here - they didn't arrive until 4.5 hours before the event.
I had to stay home all day (because FED EX will not deliver without a signiture

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