Samsung Electronics Co., Ltd. Complaint - Washer Quit
I bought a Samsung washer in Feb. 2007. Paid about $1000.00 for it. It stopped working in the middle of the cycle after about 2 1/2 years. Every repair person I called said they can't work on a Samsung because they can't get parts. I had to call a company that works on the Samsung products. I was scheduled for Monday Nov 9 09. I made all the arangements for Monday to stay home. Got a call Monday morning about 10AM that they weren't coming. So I was reschedual for Friday the 13th of Nov. for 1PM to 5PM. Again made arrangements to stay home for the day. At 4:20 PM still no repairman. I called the company again and received a call back telling the repairman had gone home for the day. I will never again buy a Samsung product. You can't get parts or a service person with out an act of congress.
More Reviews on Samsung Electronics Co., Ltd.: