Aeroflot Russian Airlines Complaint - Luggage Lost By Aeroflot

Review by latte cat on 2009-11-14
Aeroflot lost my luggage last month. On Oct 9th, I flied from Rome to Shanghai and transferred in Moscow. Finally they lost my suitcase and haven't found it for me till now. There are a lot of luxury goods and gifts in the suitcase and total value is higher than $4000 US dollars.

However, they only would pay me $400 US dollars as the compensation base on the Warsaw Convention. The compensation is only 10% of my lost luggage.
Comments:2 Replies - Latest reply on 2009-11-14
Posted by YunkaG on 2009-11-14:
You never pack valuables in your checked luggage. If you do you can expect to have them missing when you pick up your luggage. This is the same regardless of what airline you fly, what country you are in, or what class you fly. Sorry for your loss. From the airline's point of view how do they know you had anything but dirty, old clothes in your suitcase?
Posted by Anonymous on 2009-11-14:
Maybe it was the Russian TSA.

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