Sears Kenmore Elite Complaint - Don't buy this dishwasher from Sears
CAPITOLA -- I tried to install a new Kenmore Elite dishwasher today that I picked up from Sears in Capitola. Inside was a note saying "Parts needed: New Style Compression Hose Fitting".
Needless to say, I was hopping mad; an hour drive back the store for a new part, never before required. Why didn't they tell me a special part was needed?
WAIT: Sears doesn't have the part! Local building supply houses don't have the part! Local appliance specialty parts supply house doesn't have the part! After 2 HOURS on the phone with Sears, getting bounced around, put on hold, I was told they could get it to me within 10 days!!!!! When I asked for expedited delivery, I was put on hold and then "cut off".
THIS IS THE WORST OF SERVICE!!!
By the way, after work, I found the part online; next day delivery. Thanks for nothing Sears. I really want to support Sears, but service like this makes it impossible.