The Sofa Company Complaint - The Worst
SANTA MONICA, CALIFORNIA -- Absolutly the worst!! After being quoted three different prices in the store because the sales girl didn't seem to know what she was doing they give me a discount to reflect the middle price. They told me it would be delivered in 4-6 weeks, at week 7 after I called them, they said it is ready, so week 8 it is deliverd only they can't get it in so I have to reschedule. They told me I need a 3 hour block of time so they can take it apart and put it back together. The following week they come and after 4 hours they can't put it together. Had they told me it was so difficult to take apart and put together I would never have bought it. I just want my money back and now they are telling me that it is impossible to return the sofa and get my money back. I've moved many times and the movers always take apart my furniture and put it back together again, easily. Why is this so hard, had someone told me that when I bought it I would never have bought it. DO NOT BUY FROM THIS STORE!!!!!!! I'm so upset about this whole ordeal, I just want my money back!! I hope the owners know what's going on!!