A Solid Gold Sound Complaint - Wedding Nightmare Thanks To A Solid Gold Sound!
I hired A Solid Gold Sound to DJ and video my wedding, I prepaid 1500.00 In 2-2009 my wedding was on 8-22-09. My DJ was supposed to meet us the Wednesday before to see where he would be set up and get the details of what was going to happen on wedding day...Well long story short DJ got to reception site early and left early after throwing a temper tantrum. He didn't want to get up where he was supposed to and he didn't want to set up and tear down in between wedding and reception..(Which I paid extra for this). I had to call him and remind him everything was clearly outlined with a solid gold sound and I had even had to pay extra for the things he was complaining about. The DJ informed me the company didn't compensate him for this..I let it go I thought he was just throwing a fit ...I tried to call the company well before 6pm to let them know I wanted a new DJ I waited on hold no one ever came back to the line...Out of desperation I remembered that the company had online chat I tried that and no one would answer...I was stuck with this DJ...So the next day is the wedding I'm getting ready and I get a phone call saying my DJ had arrived on his motorcycle no equipment in tow and he had on a cotton lounge/ sweat suit looking thing his hair all a mess from the motorcycle ride... He was asked where his equipment was he told us his "friend" was bringing it, he was also asked if he had brought a change of clothes with him since he was supposed to be in a tux or at least a suit and tie...His response was he was too large of a man for a tux or a suit!!! So my DJ sat in front of all of my well dressed guests in a sweat suit and hair sticking up all over! Wedding ends reception starts DJ's friend is still around we had to ask DJ if the friend could leave he wasn't on the menu list DJ said he needed the help.... I added the friend to the menu and drink list at an extra cost of about 40.00 The DJ introduced most of the bridal party in the wrong order... He didn't play the songs I requested he instead played Michael Jackson songs and other pop/rap songs of his choice instead of what I had chosen.... He was far from outgoing and energetic he just sat behind his table and my photographer and my friends had to go get his attention when he decided to screw up...
Now my videographer was very well dressed acted professionally very respectful but here it is 11-18-09 and I still don't have my wedding video, [snip] was given a bad check in October and a solid gold sound has yet to pay him for my video...All the wile I have been being told by a solid gold sound that my video is in editing..I have been calling or e-mailing everyday since I got home from my honeymoon 9-1-09 and I have no refund no video nothing but lies.....Please don't find your self in my shoes... Just pay a few extra dollars hire someone local you will thank yourself in the end...A Solid Gold Sound has turned the most wonderful day of my life into a never ending nightmare!!!