Bank of America Complaint - Credit card department sucks
I called to contest 2 apparent fraudulent charges, got very frustrated that they put me in question vs the reverse. I asked to be transferred to the account closure department and instead of that they just closed my account!!!!!! without me asking. I have been an outstanding customer for over 10 years!! great customer service. to reopen the account I had to reapply from scratch.
what a joke. I hope BOA goes under. they just don't care about the people they are taking money from.
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