Priceline.com Complaint - Price customer service sucks
I wanted to rent a car so I went to Priceline.com and made a reservation one week ahead. My plans changed due to emergency surgery being done on mys son. I call Priceline 10 hours after the reservation had been made but 1 full week before I was to pick the car up. I explained my delema I calm manner until the Priceline agent ask that I get medical release form from my son's doctor and a phone number to verify the emergency. This is way outta line. The said with this there would be a charge. 1 day rental fee but I would need the form from the doctor also. I was willing to take a 1 day fee but not deliver medical information. I politely told them to F-OFF and not ever use them again.
More Reviews on Priceline.com: