Advantage Complaint - I refused their insurance
PHOENIX, ARIZONA -- I reserved a car at the Phoenix airport. When I said my insurance covered rental cars, they told me that there is a special "loss of use" law in Arizona. That means I could be held liable for up to 3 months of rental (at $40/day) if the car was damaged or destroyed. When I refused, they repeated this over and over.
It turns out my husband was told the same story when he rented from Advantage in Denver. Special law, my a$$!
I was so glad to get away from the counter that I didn't check the check-out time on my contract. My plane landed at 1:25, there was taxi time to the gate, time to get to the auto rental shuttle bus, time on the bus, time waiting in line at the rental counter. Yet they said I picked up the car at 1:00PM. It couldn't have been earlier than 2:00. Of course, if I'd returned it an hour late, I would have paid through the nose.
I wonder if this happens to those who accept their insurance.