Bobs Discount Furniture Compliment - A Very Happy Customer
I purchased a living room and dinning room set from Bobs about 2 months ago. The delivery process was great, they cleaned everything and made the experience very smooth. About a month later I noticed that I was having a problem with the couch, the foam was sunken, I called customer service, the were very polite and understandable. They send someone to fix the chase and unfortunately the problem was not resolved. A week later I called them again to let them know that I was not happy and they informed that they would replace the couch at no cost.
FOR ALL OF THOSE WHO COMPLAIN ABOUT BOBS, THEY SHOULD SEE WHERE THE PROBLEM IS, BOBS HAS A GREAT REPUTATION AND IS A FAMILY OWNED BUSINESS. CHEAP AND GOOD QUALITY. I AM VERY HAPPY WITH THEY WAY MY PROBLEM WAS SOLVED AND WOULD RECOMMEND BOBS ANYTIME DAY OR NIGHT.