Dollar Rent A Car Systems, Inc. Complaint - Unkindly and unserious
SAN FRANCISCO, CALIFORNIA -- After a long flight from Germany to USA we wanted to pic up at San Francisco airport at the company Dollar an with voucher prepaid-up hired car. The voucher was issued on a Midsize car which, however, one did not want to give us. After some discussions we could persuade the very unfriendly employee of the company to make available to ourselves a suitable vehicle. One explained to us that we had to conclude a complementary insurance, if the car with a defect remains lying. Should we not take out this policy, we would have to bear the costs for it ourselves.
Then we got a vehicle in a bad technical state. The brakes made strong noises and the pilot light blinked over and over again. It was the worst car what we had one day rented. During the more than 3-week rent duration the sign Oil change lights up constantly.