United States Postal Service Complaint - United States Postal Service-Priority mail
Resolution Update on 11/21/2009:
My package finally showed up today, November 21st, at 10:30 AM.
Here I go again, having to deal with the USPS. They misrouted, my package. Believe me, they aren't my first shipping choice, but that's who the shipper uses, so I had no other choice.
I placed an order, Monday morning. The shipper sent me an email, with the USPS labe/receipt number. I also requested the delivery confirmation option, to show my item was delivered and there wouldn't be any hassles later. My item was being sent priority mail. My item was shipped from Kentucky, on Monday, November 16, 2009.
Well wouldn't ya know it. My order was sent, by USPS to Santa Clarita, California. It has been there since Tuesday, November 17th. I contacted the shipper and they told me if I do not receive it by Monday, they will reship. That's a good thing, but I really wanted my item today.
I then called USPS, and after dealing with the insane automated system, got a live person, yes a live person, who then gave me the wrong information, telling me, my package was shipped from California on Monday. I then promptly told her, no, my package was shipped from Kentucky, my address is in Colorado, and she was like, oops, I was looking at the wrong screen. Yea, ha ha, so funny. She finally confirmed what I knew, that my package had been misrouted, and hopefully it would arrive in Colorado by tonight, or tomorrow. Still doesn't do me any good.
Yes, I know mistakes happen, but it seems anytime I have used USPS Priority Mail, they have constantly run into problems with my packages. I also understand their, "tracking" system, isn't like UPS or FEDX, and not real time, but just a small way of showing your package status.
I'm done using them. If I need to order anything, and the only shipping option is USPS, then my order will never be placed.
I hope my package is enjoying it's misrouted time, in Santa Clarita.