UT Volunteer Vet Hospital Complaint - Neglect - Lack Of Care Or Concern
KNOXVILLE, TENNESSEE -- My rabbit of 5 years died 9-3-09 due to unknown causes I rushed him to the hospital had to pay a bit more for the visit which was fine I just wanted my baby taken care of. I was first told he could come back home in a few hours I told the doctor he was not eating, drinking, or breathing right he said he thought everything was fine. Then I get a phone call several hours later saying he needed to stay over night but only because they had not got an x-ray of him yet so I drove 45 minutes to go see my baby and tell him good night when I got there I was very worried he was in a tank with oxygen and I was asked if he quit breathing during the night what did I want them to do and I asked them why they was asking me this stuff and why did he look so bad I also told them I had been force feeding him and forcing fluids I asked why they were not and they said they wanted to see if he would eat on his own even though I told them he had not been. Well at 3:50 am I got a call he went into cardiac arrest so of course I freaked out well when myself husband and son went to pick his body up the doctor had the nerve to tell my husband he was sorry that he did not take it serious enough. My husband told him never to say that to someone who has just lost part of their family. I live now not knowing what happened to my baby they also made me go out another door carrying him and crying they did not want me going out the main exit. I am so hurt, let down I waited a few moths to do this but it is picking me a part how my baby was not treated and cared for the way he should have been so I paid out 400+dollars to pick up my dead bunny wrapped in his blanket put in a box and all the doctor can say is he did not take it serious enough.
I know this will not bring my baby back but they are suppose to be 1 of the best animal hospitals in tn and for this to have happened the way it did and then get the explanation that we got is just wrong. I will never be able to get over this or over the feeling that if I had gone somewhere else I may still have my baby.