General Motors Complaint - Chevy Express Van junk
WARREN, MICHIGAN -- Without a doubt the worse vehicle I have ever owned, especially based on the miles driven to date (36,000) on a Truck that is always garaged. Fuel pump started to malfunction at 12K miles, gave out at 20K, 2 months after the 3 year warranty expired. GM's response? Tough. Brake pads fell off at 18K, windshield wipers wouldn't turn off at 18K, Cargo Door hinges almost frozen up at 20K, door welds starting to crack from effort required to open (known issue). Side view mirrors that vibrate at any speed over 25 MPH making them useless (known issue). Bad poppet valve fuel injection. 30K (known issue), required replacement, known issue, State of California sued GM requiring them to extend the Warranty, GM Brand Quality Manager for fuel injection reaction reaction: ("you were probably using inferior quality gasoline" and, "its old", tough luck. Dex-Cool antifreeze destroyed intake manifold gaskets leaking antfreeze from the intake manifold and would have destroyed the engine had it not been caught 36K (known issue, GM is being sued via a class action lawsuit), GM Engine Brand Quality Manager reaction: "Sorry, its old and your vehicle/engine is not part of the class action lawsuit". Shock absorbers all bad except right front at 36K miles, makes vehicle dangerous to drive, have not reported to GM yet. Suspension noises I am hearing are probably broken springs that resulted from shocks being inoperative. Air conditioning needs charged yearly (known issue) slow leak that cannot be detected, probably from the condenser as they have been known to pinhole and leak prematurely. Coolant leak from poorly designed and routed lines that supply the rear heater core that run underneath the Van, exposed to road salt and weather, have not yet figured how to repair. This was my 1st and last purchase of a GM vehicle. Not even because of the extremely poor design of the vehicle and its bad reliability, but moreso because of GM's response to these issues, mainly feigning ignorance of everything I reported to people in the company who know and yet act like this is the 1st time they've ever heard of these things. I have owned Ford products that have went 200K miles with 1/10 of the work required to keep them on the road. Even my Chrysler and Jeep vehicles went over 100K.