Chase Manhattan Bank Complaint - Chase Withdrawal Money Out of My Bank Account w/o Permission
In hard times I did a voluntary repo (for the first time). I received a letter 11/07/09 stating they sold the vehicle 10/24/09 & remaining balance was $4838. On 11/10/09 Chase Auto took out $3800 from my banking account. I was so shocked & could not pay all my bills. They have been nothing but rude to me & the person in charge of my account spoke over me & didn't want to hear anything I had to say, it was a waste of energy. That person even went so far as to have all my Chase credit card limits all be dropped down to about nothing... even though I had never been late on them, 2 of the cards had $0 balances, and the other I have been making the payments on time, the whole time. He just wanted to make sure I had no way to make it. The money he took out of the bank was 2 loans I got to try to pay bills & part of my child support, I am a single mom with 2 kids & don't know how I am going to pay all my bills now, I can't even pay on the loan now. I am in a horrible position & Christmas is next month. I feel so horrible for my kids & I am just trying to do the best I can with what I have now. I don't understand why they handled things so ugly. I had my Chase bank account for 18 years (when it was Bank One), and I never had issues till now. I was paying early on the vehicle for almost 3 years. I just couldn't afford all the repairs, I had already charged a lot of repairs (still owing that) & it needed a lot more repairs. I couldn't afford it. I hated giving up that veicle but I didn't know what else to do since I don't have help with any bills. I had to make a choice & Chase made sure to let me know it was the worst mistake of my life. I still don't think I should have been treated so horrible & I don't think they should have just went in & cleaned me out not carring what happened to the person they are taking it from, or even worse, the kids they just made suffer.