Atlas Choice Complaint - Terrible Customer Service- Do not use this company!

Review by Dreamgirl on 2009-11-23
I received terrible customer service from Atlas Choice and I will never be using them again. To be honest, I would prefer to pay more and go directly to Hertz. I was repeatedly given incorrect information by the Atlas Choice customer service team, which lead to me contacting Hertz directly in order to get my questions answered. I was also extremely disappointed that Atlas Choice refused to honor you 14 Day Money Back Warranty- This is obviously a way to trick customers into taking out car hire with you and is not actually a valid promise. Do not use Atlas Choice!! Yes, they are slightly cheaper than other sites but you will end up wishing you'd paid a bit more and used a different company!

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