Electrolux Complaint - Icemaker Problems
I purchased the higher-end Electrolux CD FD refrigerator (with WAVE TOUCH) in July and have had nothing but problems with it since day one. Ice Maker issues: wet cubes, slow production, leaky, inefficient, started making noises, stopped working, new motor installed, stopped working AGAIN!!, etc. It's a beautiful, sleek looking unit but it doesn't work properly (repair people have told me that they are not impressed with icemaker design).
Customer service reps seem very nice at Electrolux and the outside repair people are accommodating but Electrolux will not replace this LEMON and the repairmen can only do so much -- it keeps breaking and never worked properly in the first place (so I am out multiple days of work after almost six months and still do not have a WORKING icemaker). For the money I paid, I expected this unit to be attractive AND to WORK PERFECTLY! Don't buy this unit! If I had to do it over again, I would buy the Samsung (I was too impressed by all the Electrolux bells and whistles and now I am paying the price).
My advice is to look elsewhere until Electrolux does a much better job with design and service.
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