Reebok Complaint - Shoelace replacement
BLUE MOUNTAINS -- Sirs:
I own a pair of Reeboks . I think the model number is RB 708 PYE 4-131477 - this is printed on the tongue of the shoe.
Recently I tried to change the shoelaces. It took the combined efforts of 3 people to accomplish this, over a period of 40 minutes. The laces are extremely difficult to remove and also to replace.
Currently I am in China, which was also useful since your web site isalmost unintelligible and very difficult to follow. I cannot imagine who must have designed the complicated lace insertion. I would be very interested to receive your comments, but if the rest of your organization is as poor as the design, then of course my complaint will be ignored
A very frustrated and angry
Dr. D. W. Stainer