Sears Home Services Complaint - Roof Shingles Installed by Sears
25-year shingles installed 7 years ago by Sears Home Central In Ottawa ON are now cooked, curling, breaking and leaking. I get huge ice dams causing water to back up and drip inside. Cause: Sears' own representative informed me in July 09 that the ventilation they installed is done incorrectly, causing excessive heat buildup in attic, and it is their responsibility.
Since early July I have asked Sears to fix it. All I get is runaround, excuses, gobbledegook and outright lies from the local Sears installation manager. It is now late November and winter coming on. Of course, they can't do the necessary repairs while there is snow on the roof.
Be warned. If you need any work done, find another contractor than Sears.