Prudential Real Estate Complaint - Incorrect Information Given When Purchasing a Home
EAST SETAUKET, NEW YORK -- We chose a home to have inspected and did not do our homework by calling the town for their correct information on the house. Upon inspection we found out that the house was not built in the year stated on the listing and that it was built 28 years earlier than specified. We were also not informed that it was an estate sale and was told that the owner rented out houses, so we assumed that its being vacant was due to the fact that the renter had moved out.
The inspection came out poorly and the home would need over $100,000 worth of work which we could not afford so we declined to purchase the home. Yes, we were out $470 dollars, but we did choose to inspect the house but it was the principle of the matter that was really at stake here. The money was minimal compared to what would have happened if we said yes to the purchase.
Prudential Real Estate only backed their brokers, of course and would not even acknowledge that in business most of the time the consumer is usually right and catered to in a different manner. We were also informed that there was another bid on the house and thus this meant that we would have to bid higher to have the owner accept our bid.
Prudential stated that the owner had given them the wrong information about the house when all they had to do was to call the town and verify the information such as the age of the house, the taxes and the internal square footage.
I guess it is true to say that the buyer should beware! They did not like our inspector from the start and tried to get us to use others. Also, after studying the listings for over 2 years now, I have found that most real estate listing information is not accurate and of course, at the bottom of the page, it almost states that they are not responsible for mistakes. So when you go to buy a home, make sure that you verify all information with the correct town assessor and not be fooled by any such MISTAKES, including errors in taxes, age of the home and square footage, etc.