Dunkin Donuts Complaint - A crew that could care less
BELLINGHAM, MASSACHUSETTS -- I went to the Dunkin Donuts drive thru at 20 Pulaski Blvd in Bellingham, MA the other day and ordered a large hot Mocha latte. The girl on the headset asked me if I would like anything else and I said yes a donut, she asked what kind and I told her a Boston Cream, she said thank you please drive up. When I get to the window she says that will be $3.28 please. I hand here a coupon for a free donut from another purchase at this store earlier that day. She pushes some buttons on the register and says that will be $3.28. I said isn't the donut free. She said you want a donut? What kind? (With a snide attitude as if I'm interrupting her day) I tell her and she hands me the donut and another crew member gives me the hot latte. It appeared to be smaller and lighter than what I usually get but I didn't say anything at the time because I just finished grocery shopping and had frozen food in the trunk. I get home open the cover of the hot latte to find that the cup is half empty. So for $3.28 I got a half a cup of Mocha latte an attitude and a free donut. (I think it was free I'm not entirely sure) I normally wouldn’t post about this problem because I’m sure it happens 100 times a day across all the Dunkin Donuts but I’ve had this experience at this Dunkin Donuts several times which prompted me to post just one of my problems with this Dunkin Donuts.
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