[X]

1
Helpful
Votes

Wachovia/Wells Fargo Complaint - Soo Angry!!!! - Fees, Fees And More Fees

Review by Angry As Hell on 2009-11-24
I have an account with Wachovia for over 2 years and they merged with wells fargo and turned into and Horrible company .. I've never had any issues with them before and now I've been hit with overdraft fees the 1 Customer Svc representative told me to deposite 88$ I didn't have and that would fix my problem I did so by selling All the things I could think of I deposited 88$ and had a positive bal of 0.09 in my account the next morning I wake up and I call to check up on it and it say I'm over drafted AGAIN this time 149.91!!!!!!!!!!! WTH how am I supposed to pay that back when I was told when I make the 88$ dep I would be okay and now this .. Wachovia Sucks now and I am Gladly Closing my account and going to BOA.


Wachovia Built a good name for them selfs and Wells fargo came in and ruined it .. I feel bad for all the other people wellsfargois going to screw over .. but take my advice .. Close the Acct ASAP!
Comments:8 Replies - Latest reply on 2009-11-24
Posted by Anonymous on 2009-11-24:
Good luck with that, Bank of American is probably worse than Wells Fargo.
Posted by Anonymous on 2009-11-24:
What time did you make the deposit?
Did you have anything posting that night?
Do you keep a check register?
Do you solely rely on what it tells you online?
Not everything posts at the same time. And not everything shows up as pending online.
Posted by Anonymous on 2009-11-24:
Here's a suggestion: when you go to a new bank, open a savings account. Use the account for cash and money orders to pay bills. Not as convenient, but a whole lot less expensive. Checking accounts are just not a good fit for everybody.
Posted by tnchuck100 on 2009-11-24:
The initial situation is probably your fault but that does not excuse Wells Fargo from mis-leading you on how to correct the problem.

Lesson here is NEVER rely on anything a CSR or a teller tells you. You can count on the bank will do whatever is MOST detrimental to you. They are driven by greed, not ethics.

Keeping an accurate check register is your best bet. But even then erratic check deposit holds can thwart your best efforts. It's their game, they make the rules. They live by them. You die by them.
Posted by Anonymous on 2009-11-24:
That's not quite fair Chuck. If there are outstanding checks, or pending debits that have dropped, the CSR has no way of knowing that. I'm sure that what was told to the OP was that $88 would cover whatever was showing currently on the system. You can't lay the blame for the OP not keeping a check register on the CSR who helped them.
Posted by JR in Orlando on 2009-11-24:
The tellers cannot forecast the future, but can only tell the op what is on their computer at that moment. If other checks are outstanding, it is the op's responsiblity to know what they are and put additional money in.

A check register will prevent this. As to erratic check deposit holds, the key is to allow sufficient time for the check to clear - not just one or two days.
Posted by Anonymous on 2009-11-24:
Not everything shows up for them either, especially transactions that were done that day (that were done as credit instead of debit), nor can they see checks the customer has written or any autodebits that are going to come out the next day. So, while they tell them what they can do; they're not at fault for the following that's going to post if they can't see it either.
Posted by goduke on 2009-11-24:
Still, you have to wonder if the teller was really, really clear about that, asking questions about anything that might be outstanding, etc., or just went off what was on the screen.

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.

More Reviews on Wachovia/Wells Fargo: