United States Postal Service Complaint - Birthday Card (with money) Never Received
My mother sent my daughter a birthday card for her 19th birthday. She mailed it from her local post office in Wall, N. J. on Friday, 11/6/09 as soon as they opened in the morning, on her way to work. The card was going to Saint Augustine, FL, hopefully in time for her 11/11 birthday. Well, it is now almost 3 weeks later, and still no birthday card. It was CLEARLY a birthday card...pink envelope, happy birthday sticker on the back, etc. and it contained not only $50 cash, but a $50 gift certificate to Michael's Arts and Crafts store. On our end, we get our mail every day directly from the mailman - my husband has a routine where he walks the dog when he hears the post truck pass on the other side of the street and meets our postman at the mailbox to get our mail - so I know it did not get stolen out of our mailbox.
What a shame that the USPS has a bunch of petty thieves working for them. They target mail that looks like it could contain cash or gift cards. And no one can be held accountable anywhere along the way, unless you pay extra for insuring or registering the mail. It is sorta like governmental racketeering - pay extra, or maybe it won't make it to your destination!
Of course, my mom - who is on a fixed income, is devestated and has complained and questioned the USPS in person, on the phone, and via the internet, but of course, there is nothing they can do, nobody wants to hear it, give it more time...one time I sent a card to my grandson and it didn't arrive until a month and a half later, it had been damaged in the machine! (that's what the USPS customer complaint person who finally called her back told her).
I guess the moral of the story is: DO NOT USE THE USPS IF YOU CAN AVOID IT, pay your bills online, send email correspondence or call the people you want to talk to, or pay their blackmailing fee if you really want the letter to get there. If you are really feeling like chancing it, take the extra time to completely disguise your letter and maybe you can fool the criminals that sort the mail into not stealing your stuff.