American Express Complaint - Two faced company - collection agency they choose
I was able to keep up with my payments until last yr February 2008, Had a harship and they put me on a hardship plan. that helped a lot.
Now in June 2009 the economy hit my business.
American express said they cannot over me the hardship program again. So I couldnot get them to reduce my interest rates and I chose to close the account. Now they say they closed the account and transferred my account to a collection service called G C. These people are rude and threatening. They tell you that you need to find somemoney, suggest to borrow money from people, treat you like you are a stupid person, and ask you how are you going to rectify this situation. To top it all off today I get a letter from American express saying that if I pay a certain balance or pay it off I can get another card called optima. no thank you.